November & December: IT was given the option to increase bandwidth to 500Mbps by our current ISP, Mediacom. We moved forward with the paperwork and were told it should not be too long to get it installed. Later in the month of November we were notified that new equipment would be purchased by Mediacom in order to get the connection to campus. Purchasing this equipment had some lead time so it was noted that the connection would be installed around the end of December.

Delays occurred and the December date passed with no connection being installed.

IT met with Cisco who recently had purchased Meraki and discussions were had about how we can fix this issue. Cisco assured us that they thought a solution was possible and discussions began between our sales engineer and Meraki engineers.

Microsoft was also contacted a few more times to seek out alternative ways to connect to the XBox Live network with the XBox 360. We were met with a response that stated they understand the connection method is outdated, however, will not be changing the manner in which the XBox 360 connects to XBox Live. Microsoft ssured us the XBox One connect to XBox Live in a different more secure manner so the issue will not persist to the next generation consoles.